Troubleshooting
- Problems playing the movie
- Language problems: how to view the content in your language
- Cancel your Membership
- Your username and/or password does not work
- You have lost your username and/or password
- You have not received your access data
- Your username and/or password has been stolen
- You encountered a site malfunction
- Our Customer Service team has not answered your query yet
- Your username and/or password does not work
- You have lost your username and/or password
- You have not received your access data
- You encountered a site malfunction
- Our Customer Service team has not answered your query yet
- Your username and/or password has been stolen
About Your Access
- How to enter the contents
- Membership Terms and Conditions & Privacy Policy
- System requirements your PC must meet
- Membership Terms and Conditions & Privacy Policy
- What does your access include?
- System requirements your PC must meet
- How to charge minutes into your account
- How to enter chat rooms
- How are the minutes credited in your account used up?
Discretion, Security & Privacy
- Discreet and secure billing
- How to delete from your PC any trace of the contents you access
- Discreet and secure billing
- How to delete from your PC any trace of the contents you access
Billing
- Retrieve your purchase order number
- Cancel your Membership
- How will the charge for your Membership appear on your bank statement
- Credit Card Processors we work with
- Retrieve your purchase order number
- How will the charge for your Membership appear on your bank statement
- Credit Card Processors we work with
- Payment options & minute combos






